Frequently Asked Questions

Pine Crest Apartments newly constructed apartments are now open and available for rent. Click here to schedule your tour now.

Only one application is necessary to be completed to be added to the waiting list. When an apartment is available and your name is reached on the list, all adults over the age of 18 will fill out an application and pay the non-refundable application fee. 

Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 

If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

Yes, Pine Crest Apartments allow pets upon pet screening approval. There will be a required pet deposit and additional monthly fee for your pet.

Please see our Pet Policy for more information.

Yes. The amount varies per rental unit and is equal to one month's rent.

Initial six month lease required and auto renews to a month to month lease after 6 months unless terminated by tenant or landlord.

We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.

The Tenant Portal is an online tool provided for you at no cost. You will be able to:

1. Pay your rent online.
2. View your previous and upcoming payments.
3. Add your renter's insurance information (if needed).
4. Submit and track maintenance requests.

We are committed to providing fair, accurate information on the condition of every property.

We strive to ensure that all requests and questions are addressed in a fast, positive manner and to exceed your expectations. 

We are ready to fulfill your property rental requests and assist you in every way possible.

We will always fix everything that is our responsibility as outlined in your lease agreement. 

If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

Rent is due monthly on the 1st of each month. 

You will be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).

One-time payments may also be available in your tenant portal. 

If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. 

Alternatively, you can drop off or mail a personal check, certified check, or money order to our office at any time.

If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.